Product Details

[Notice for European buyers]:

1. The goods under EUR150.00, the price shows on the website has included VAT, it means you don’t need to pay VAT again when you receive the goods.

2. The goods above EUR150.00, the price shows on the website doesn’t include VAT, it means VAT will collect when you clear the goods at the destination.

Remark: EUR150 base on each order, not each product!!!

VERY IMPORTANT: CUSTOMIZED LENGTH OF RAIL, PLS KINDLY CHOOSE SHIP FROM CN!!!

Tuya Zigbee Alexa Google Intelligent Electric Curtain Motor

This smart home Electric Automatic Curtain Control System can voice control via Amazon Alexa and Google assistant.

VERY IMPORTANT: The motor must connect zigbee hub(Gateway)!!!

Support Tuya APP control, can get the APP from APP store directly, and realize scene linkage with your existing Amazon Alexa & google assistant devices to realize smarter scene applications

Zigbee Gateway(Compatable with Tuya APP):

The motor must pass through the Zigbee gateway to achieve network.

It can only connect to gateways compatible with Tuya or Smart life APP

(If you need Zigbee gateway, pls buy it seperately from the following link)

Intelligent Voice Control

This TUYA smart home motor curtain roller support voice control the opening and closing of curtains through Amazon Alexa and Google Assistant

Handheld Remote Control

This intelligent home automation motor control support remote control too, it is easy operation, good for kids and elderly person.

App Reomote Control

Wifi smart home curtain motor control system support mobile APP to open and close the curtains.

Share control is feasible. Control your intelligent devices together with your family.

The curtain status is visible, Real-time status showed on App.

Manual Control

This automatic curtain control system can be operated manually too (in case power shut off)

Schedule Control

This smart home automation electric curtain device support schedule control.

You can set schedule in the mobile APP to close & open your electric curtain.

For example: 7:00 open the curtain, let the sunlight slowly wake you up in the morning. 15:00 close the curtain to prevent the strong ultraviolet rays of sunlight damaging the furniture.

The motor can be on left or right according to the actual application

Our standard rail is double open, if you need single open, pls kindly remark in the order

Our standard rail includes ceiling mounted brackets, if you need wall mounted bracket, pls buy the brackets seperately

Specifications:

Working voltage: 100~240Vac 50/60hz

Rated Power: 45W

Plug: EU, US (optional)

Main Color: white

Maximum Load: 40kg

Main body weight: 1.05kg

Running Speed: 14cm/s

Rated Torque: 1.2Nm

Radio Frequency: 2.4G/4..Mhz

Material: Aluminum/ABS

Main body Size: Approx. 285 * 46 * 71mm

Guider Length Option: 1.2m, 2.2m, 3.2m, 4.2m, 5.2m

Packing List:

1 * Electric Curtain Motor

1 * Guider(1.2, 2.2, 3.2, 4.2, 5.2m options)

1 * 433Mhz remote control(battery included)

1 * user manual

1 * power cable

Item Specifics

Brand Name:

LoonaS

Certification:

Origin:

CN(Origin)

is_customized:

Yes

Rolling Speed:

14cm/S

Wattage:

0.14A

Voltage:

110-240V

Model Number:

CMD850E

Working voltage:

100~240VAC 50/60Hz

Rated power:

45W

rated current:

0.14A

Rated torque:

1.2Nm

Running speed:

14cm/s

Maximum load:

40kg

Motor size:

295 * 50 * 72mm

Radio frequency:

2.4G/433Mhz

Track length:

1.2m, 2.2m, 3.2m, 4.2m, 5.2m

Minimum width:

0.9m

Maximum width:

12m

Protection grade:

20IP

Type:

Tuya smart Curtain Motor

Generic:

smart home

Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of AiGoods (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

2nd Generation Tuya Zigbee Curtain Motor Track Smart Life Voice Control Compatible with Alexa Google Assisstant